Assistance Consommateurs
Demande d'assistance technique
Les questions d'assistance technique les plus fréquentes :
- Comment faire pour choisir le produit nécessaire pour résoudre mon problème ?
Recherchez votre problème dans la section « que faire si » (ou dans notre blog) et trouvez les bons produits pour le résoudre. - Comment appliquer le produit ?
Lisez attentivement les indications signalées sur l'étiquette ou rendez-vous sur la page Web du produit et téléchargez la fiche technique qui contient le mode d'emploi. Vous pouvez également regarder le didacticiel vidéo. - De quelle quantité de produit ai-je besoin pour résoudre mon problème ?
Cliquez ici pour calculer la quantité de produit dont vous avez besoin et dans quel conditionnement vous pouvez l'acheter.
Formulaire de demande
(*) champs obligatoires
Choisissez votre région
Choisissez votre pays
- UNITED STATES OF AMERICA
- ALBANIA
- ANDORRA
- ANGUILLA
- ANTIGUA AND BARBUDA
- ARMENIA
- Aruba
- AUSTRALIA
- AUSTRIA
- AZERBAIJAN
- BAHAMAS
- BAHRAIN
- BANGLADESH
- BARBADOS
- BELGIUM
- BELIZE
- BERMUDA
- Bolivia
- Bonaire
- BOSNIA AND HERZEGOVINA
- BRAZIL
- BRITISH VIRGIN ISLANDS
- BULGARIA
- CANADA
- CAYMAN ISLANDS
- CHILE
- CHINA
- COSTA RICA
- CROATIA
- CUBA
- Curaçao
- CYPRUS
- CZECH REPUBLIC
- DENMARK
- DOMINICAN REPUBLIC
- ECUADOR
- EGYPT
- EL SALVADOR
- ESTONIA
- FALKLAND ISLANDS
- FINLAND
- FRANCE
- FRENCH GUIANA
- FRENCH POLYNESIA
- GEORGIA
- GERMANY
- GHANA
- GIBRALTAR
- GREECE
- GRENADA
- GUADELOUPE
- GUATEMALA
- GUYANA
- HAITI
- HONDURAS
- HONG KONG
- HUNGARY
- ICELAND
- INDIA
- INDONESIA
- IRAN
- IRAQ
- IRELAND
- ISRAEL
- ITALY
- JAMAICA
- JAPAN
- JERSEY
- JORDAN
- KAZAKISTAN
- KENYA
- KOSOVO
- KUWAIT
- LATVIA
- LEBANON
- LIBIA
- LITHUANIA
- LUXEMBOURG
- MACEDONIA
- MALAYSIA
- MALDIVES
- MALTA
- MARTINIQUE
- MAURITIUS
- MAYOTTE
- MEXICO
- MOLDOVA
- MONACO
- MONTENEGRO
- MONTSERRAT
- MOROCCO
- NETHERLANDS
- NEW CALEDONIA
- NEW ZEALAND
- NICARAGUA
- NORWAY
- OMAN
- OTHER COUNTRIES
- PAKISTAN
- PANAMA
- PARAGUAY
- PERU
- PHILIPPINES
- POLAND
- PORTUGAL
- Puerto Rico
- QATAR
- REUNION
- ROMANIA
- RUSSIA
- SAINT BARTHÉLEMY
- SAINT KITTS AND NEVIS
- SAINT LUCIA
- SAINT MARTIN
- SAINT VINCENT & THE GRENADINES
- SAN MARINO
- SAUDI ARABIA
- SERBIA
- SEYCHELLES
- SINGAPORE
- SLOVAKIA
- SLOVENIA
- SOUTH AFRICA
- SOUTH GEORGIA AND THE SOUTH SA
- SOUTH KOREA
- SPAIN
- SRI LANKA
- ST. PIERRE AND MIQUELON
- SURINAME
- SWEDEN
- SWITZERLAND
- TAIWAN
- THAILAND
- Trinidad and Tobago
- TUNISIA
- TURKEY
- Turks & Caicos
- UKRAINE
- UNITED ARAB EMIRATES
- UNITED KINGDOM
- URUGUAY
- VANUATU
- VENEZUELA
- VIETNAM
- WALLIS AND FUTUNA ISLANDS
Choisissez votre langue
- German
- French
- French
- German
- English
- Canadian French
- Canadian English
- English
- English
- Danish
- English
- English
- English
- Greek
- English
- English
- English
- French
- English
- English
- English
- English
- English
- English
- English
- English
- English
- English
- English
- English
- English
- English
- French
- English
- French
- English
- English
- French
- English
- French
- French
- English
- English
- French
- English
- English
- French
- English
- English
- English
- English
- English
- English
- French
- English
- English
- French
- German
- Greek
- Italian
- Italian
- Latin America Spanish
- American English
- Portuguese
- American English
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- American English
- Spanish
- Latin America Spanish
- American English
- Latin America Spanish
- Latin America Spanish
- American English
- Latin America Spanish
- Latin America Spanish
- American English
- Latin America Spanish
- American English
- English
- English
- English
- English
- English
- English
- English
- English
- English
- English
- Russian
- English
- English
- English
- Spanish
- Portuguese
- Spanish
- English
- Italian
- French
- German
- English
- English
- English
- American English
- English
- American English
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- English
- English
- English
- English
- English
- English
- English
- Latin America Spanish
- English
- Spanish
- Latin America Spanish
- English
- English
- Russian
- English
- English
- English
- English
- English
- English
- English
- French
- French
- French
- French
- French
- French
- English
- English
- Latin America Spanish
- Latin America Spanish
- American English
- Latin America Spanish
- Latin America Spanish
- American English
- Latin America Spanish
- American English
- Latin America Spanish
- American English
- Latin America Spanish
- American English
- American English
- Latin America Spanish
- Latin America Spanish
- American English
- Latin America Spanish
- American English
- Latin America Spanish
- American English
- American English
- Latin America Spanish
- Latin America Spanish
- American English
-
Choisissez votre pays
- ALBANIA
- ANDORRA
- ANGUILLA
- ANTIGUA AND BARBUDA
- ARMENIA
- Aruba
- AUSTRALIA
- AUSTRIA
- AZERBAIJAN
- BAHAMAS
- BAHRAIN
- BANGLADESH
- BARBADOS
- BELGIUM
- BELIZE
- BERMUDA
- Bolivia
- Bonaire
- BOSNIA AND HERZEGOVINA
- BRAZIL
- BRITISH VIRGIN ISLANDS
- BULGARIA
- CANADA
- CAYMAN ISLANDS
- CHILE
- CHINA
- COSTA RICA
- CROATIA
- CUBA
- Curaçao
- CYPRUS
- CZECH REPUBLIC
- DENMARK
- DOMINICAN REPUBLIC
- ECUADOR
- EGYPT
- EL SALVADOR
- ESTONIA
- FALKLAND ISLANDS
- FINLAND
- FRANCE
- FRENCH GUIANA
- FRENCH POLYNESIA
- GEORGIA
- GERMANY
- GHANA
- GIBRALTAR
- GREECE
- GRENADA
- GUADELOUPE
- GUATEMALA
- GUYANA
- HAITI
- HONDURAS
- HONG KONG
- HUNGARY
- ICELAND
- INDIA
- INDONESIA
- IRAN
- IRAQ
- IRELAND
- ISRAEL
- ITALY
- JAMAICA
- JAPAN
- JERSEY
- JORDAN
- KAZAKISTAN
- KENYA
- KOSOVO
- KUWAIT
- LATVIA
- LEBANON
- LIBIA
- LITHUANIA
- LUXEMBOURG
- MACEDONIA
- MALAYSIA
- MALDIVES
- MALTA
- MARTINIQUE
- MAURITIUS
- MAYOTTE
- MEXICO
- MOLDOVA
- MONACO
- MONTENEGRO
- MONTSERRAT
- MOROCCO
- NETHERLANDS
- NEW CALEDONIA
- NEW ZEALAND
- NICARAGUA
- NORWAY
- OMAN
- OTHER COUNTRIES
- PAKISTAN
- PANAMA
- PARAGUAY
- PERU
- PHILIPPINES
- POLAND
- PORTUGAL
- Puerto Rico
- QATAR
- REUNION
- ROMANIA
- RUSSIA
- SAINT BARTHÉLEMY
- SAINT KITTS AND NEVIS
- SAINT LUCIA
- SAINT MARTIN
- SAINT VINCENT & THE GRENADINES
- SAN MARINO
- SAUDI ARABIA
- SERBIA
- SEYCHELLES
- SINGAPORE
- SLOVAKIA
- SLOVENIA
- SOUTH AFRICA
- SOUTH GEORGIA AND THE SOUTH SA
- SOUTH KOREA
- SPAIN
- SRI LANKA
- ST. PIERRE AND MIQUELON
- SURINAME
- SWEDEN
- SWITZERLAND
- TAIWAN
- THAILAND
- Trinidad and Tobago
- TUNISIA
- TURKEY
- Turks & Caicos
- UKRAINE
- UNITED ARAB EMIRATES
- UNITED KINGDOM
- UNITED STATES OF AMERICA
- URUGUAY
- VANUATU
- VENEZUELA
- VIETNAM
- WALLIS AND FUTUNA ISLANDS
-
Choisissez votre langue
- German
- French
- French
- German
- English
- Canadian French
- Canadian English
- English
- English
- Danish
- English
- English
- English
- Greek
- English
- English
- English
- French
- English
- English
- English
- English
- English
- English
- English
- English
- English
- English
- English
- English
- English
- English
- French
- English
- French
- English
- English
- French
- English
- French
- French
- English
- English
- French
- English
- English
- French
- English
- English
- English
- English
- English
- English
- French
- English
- English
- French
- German
- Greek
- Italian
- Italian
- Latin America Spanish
- American English
- Portuguese
- American English
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- American English
- Spanish
- Latin America Spanish
- American English
- Latin America Spanish
- Latin America Spanish
- American English
- Latin America Spanish
- Latin America Spanish
- American English
- Latin America Spanish
- American English
- English
- English
- English
- English
- English
- English
- English
- English
- English
- English
- Russian
- English
- English
- English
- Spanish
- Portuguese
- Spanish
- English
- Italian
- French
- German
- English
- English
- English
- American English
- English
- American English
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- Latin America Spanish
- English
- English
- English
- English
- English
- English
- English
- Latin America Spanish
- English
- Spanish
- Latin America Spanish
- English
- English
- Russian
- English
- English
- English
- English
- English
- English
- English
- French
- French
- French
- French
- French
- French
- English
- English
- Latin America Spanish
- Latin America Spanish
- American English
- Latin America Spanish
- Latin America Spanish
- American English
- Latin America Spanish
- American English
- Latin America Spanish
- American English
- Latin America Spanish
- American English
- American English
- Latin America Spanish
- Latin America Spanish
- American English
- Latin America Spanish
- American English
- Latin America Spanish
- American English
- American English
- Latin America Spanish
- Latin America Spanish
- American English