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Customer Assistance

Information or product warnings

Frequently asked questions:

  • Where can I buy FILA products?
    FILA products are sold in the best flooring, hardware, paint and DIY stores. Click here to find your nearest sales point.
  • Where can I find info about your products?
    On each product page you can download an info sheet giving all the pertinent technical and safety details, or you can also watch a tutorial video. If you cannot find the product you are looking for on our website, just contact us.
  • How do I know if a product is available in a store?
    You can check product availability directly from our sales point search page by selecting the product you want to buy. If you cannot find the product you are looking for, simply contact us.
  • How do I know how much a product costs?
    Fila recommends prices for its resellers, but it does not set them. For this reason, we recommend asking your reseller for the price of the product you are interested in, because it could be on sale and vary from store to store.
  • Can I buy the products online?
    Many FILA resellers also have online shops. All you need to do is search the web. Warning! Only buy from reliable sites and always check the sales and delivery conditions carefully before purchase.

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To marketing activities:
To carry out marketing activities though the subscription to our newsletters or through the sending of e-mails and/or automatic messages and/or by phone for commercial offers and initiatives relevant to FILA products or services, as well as for the performance of market research or other customer satisfaction initiatives promoted by the Data Controller.

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To profiling activities:
To personalize our commercial offers and initiatives towards you based on your specific needs, preferences, commercial inclinations.

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